Neutrogena

Dermatology-based beauty brand

Summary

Neutrogen is a cutting-edge pharmaceutical company at the forefront of innovative drug development and biotechnological advancements. Specializing in solutions for complex and underserved medical conditions, the company combines advanced research methodologies with state-of-the-art technology to deliver highly effective treatments. Neutrogen’s portfolio spans a wide range of therapeutic areas, including oncology, neurology, and rare genetic disorders, emphasizing patient-centered care and sustainability. By fostering partnerships with leading global institutions and investing in groundbreaking R&D, Neutrogen continues to transform the healthcare landscape, striving to improve the quality of life for millions worldwide.

History

In 1930 Emanuel Stolaroff started a modest specialty cosmetic company named Natone. Initially, Natone was a supplier to beauty salons and by the Forties began manufacturing and distributing cosmetics for the retail market. Stolaroff met Belgian chemist Edmond Fromont in 1954 and admired a mild, clear soap developed by him. It rinsed quickly and easily from the skin, with no residue. A few minutes after washing with this soap, skin returned to its normal pH! Stolaroff immediately acquired the rights to distribute his patented formula in the US.

During this time Lloyd Cotsen entered the Stolaroff family after marrying his daughter Joanne. In 1962 the company name was officially named Neutrogena Corporation and Cotsen became president in 1967. The company listed on the NASDAQ in 1973 with an estimated market value of reported $1.2 million. At the helm, Cotsen made key decisions that influenced the future of the company—to promote the benefits of Neutrogena soap to the medical profession. As the beauty brand slowly gained acceptance by the medical profession, emphasis was on marketing the soap through dermatologists and luxury hotels and creating a line of safe, mild quality skincare. In 1973 the company went public and by 1980, entered the scalp care and haircare market with the launch of “Neutrogena Healthy Scalp”.

In 1982, profits reportedly reached US$3 million and Cotsen was named the CEO. The respect and credibility earned by Neutrogena Corporation led to its acquisition by Johnson and Johnson in 1994. As a part of the Johnson and Johnson empire, the dermatologist-recommended skincare brand preserved the “Neutrogena way” while drawing on the International network of Johnson and Johnson Family of Consumer Companies. In no time it entered newer markets including India, South Africa and China and continues to be a formidable player in the beauty business.

Neutrogena is committed to skin education with the launch of Neutrogena Heroes of Skin Health Equity initiative. “More than 68 million BIPOC Americans face disparities in skin health education, access to expertise and product for all skin types and tones, which we at Neutrogena find simply unacceptable” Roberto Khoury, general manager of Neutrogena, said in a statement. The first of what will be an annual event aims to honor the work of those “skin heroes” who use their platform and resources to bridge the gap in skin health and align with each of the brand’s four core pillars: advocacy, education, expertise, and transparency.

That said, Neutrogena is committed to sustainability. “We strive to avoid unnecessary and harsh ingredients and we prioritise ingredients that are not only safe for your skin, but also safe for the planet, throughout the lifecycle of our products. We are committed to ingredient transparency so you can make informed decisions for your skin health” is the brand message on its official website.

“Starting in 2022, Neutrogena has launched new packaging made with thirty per cent post consumer recycled plastic as part of our New Skin Balancing collection. We are also launching our first hundred per cent plant-based fiber, home-compostable cleansing wipe as part of the line… We are committed to increasing the percentage of PCR used in our packaging over the next few years. Our dedicated team is also working on innovations that will bring to market alternatives that reduce unnecessary plastic waste and carbon emissions. Be on the lookout for refills and single-dose products soon.”

Vision

Neutrogena’s vision is rooted in empowering individuals to achieve their healthiest and most radiant skin while embracing the principles of sustainability and inclusivity. As a global leader in skincare innovation, the brand envisions a world where high-quality, science-backed solutions are accessible to everyone, regardless of age, ethnicity, or skin type. Neutrogena strives to bridge the gap between beauty and health by offering products that not only enhance outward appearance but also nurture the skin’s long-term vitality. By leveraging advanced dermatological research, Neutrogena is dedicated to creating products that deliver visible, lasting results, enabling people to feel confident and comfortable in their own skin.

At the heart of Neutrogena’s vision is a commitment to environmental stewardship and ethical practices. The brand is continually working to minimize its ecological footprint through sustainable ingredient sourcing, eco-friendly packaging, and transparent manufacturing processes. Neutrogena also prioritizes inclusivity, aiming to represent the diverse needs of its global customer base through innovative formulations that cater to a variety of skin concerns and conditions. Through these efforts, Neutrogena envisions itself as more than a skincare brand – it is a catalyst for positive change, promoting self-care, environmental consciousness, and inclusivity as integral parts of modern beauty.

Mission Statement

Neutrogena’s mission is to deliver trusted, science-based skincare solutions that empower individuals to take control of their skin health. Guided by a commitment to innovation, the company aims to combine dermatological expertise with cutting-edge technology to create products that are both effective and safe for everyday use. Neutrogena prioritizes quality and efficacy, ensuring that each product meets rigorous testing standards and addresses a wide range of skin concerns. By offering accessible, reliable skincare, Neutrogena aspires to help people around the world feel confident in their skin, fostering a sense of self-assurance and well-being.

A core aspect of Neutrogena’s mission is its dedication to sustainability and inclusivity. The company actively works to reduce its environmental impact through sustainable ingredient sourcing, eco-conscious packaging, and ethical production practices. Neutrogena is equally committed to serving the diverse needs of its global audience, developing products tailored to different skin types, tones, and conditions. By balancing scientific rigor with a deep understanding of customer needs, Neutrogena’s mission extends beyond skincare – it seeks to promote healthier lifestyles, environmental stewardship, and a more inclusive approach to beauty. Through these efforts, the company strives to make a positive, lasting impact on individuals and the planet.

Products and Services

Neutrogena’s product line is a testament to its dedication to providing comprehensive skincare solutions that cater to diverse skin types, tones, and concerns. The brand offers an extensive range of products, including cleansers, moisturizers, sunscreens, acne treatments, and anti-aging solutions, all designed with dermatological precision. Neutrogena’s Hydro Boost line, infused with hyaluronic acid, is celebrated for its hydration-boosting properties, while its Rapid Wrinkle Repair collection addresses signs of aging with advanced retinol technology.

For acne-prone skin, the Oil-Free Acne Wash and Spot Treatments are trusted staples that effectively combat breakouts without compromising skin health. By combining science-backed ingredients with gentle formulations, Neutrogena ensures that its products deliver visible results while maintaining skin’s natural balance. In addition to its core skincare offerings, Neutrogena extends its expertise to other categories, including haircare, body care, and cosmetics. Its sun care range, featuring the popular Ultra Sheer and Beach Defense lines, provides superior UV protection in lightweight, non-greasy formulas.

The beauty brand’s makeup products, such as SkinClearing foundations and nourishing lip treatments, are designed to enhance beauty while supporting skin health. Neutrogena’s focus on innovation and inclusivity is evident in its product development, offering tailored solutions for a wide array of consumer needs. With a commitment to quality, efficacy, and accessibility, Neutrogena’s diverse product line continues to be a trusted choice for millions around the world.

Awards and Services

Neutrogena has earned widespread recognition as a leading authority in skincare, praised for its scientific rigor, innovation, and commitment to quality. Dermatologists worldwide trust and recommend the brand for its clinically proven formulations and gentle, effective products. Neutrogena has received numerous accolades over the years, including awards from beauty and health industry leaders such as Allure, InStyle, and Good Housekeeping. These honors celebrate its groundbreaking products, including the Hydro Boost Water Gel, Rapid Wrinkle Repair Retinol Cream, and Ultra Sheer Sunscreens, which have become household staples for delivering exceptional results. The brand’s reputation as the #1 dermatologist-recommended skincare brand further solidifies its position as a trusted name in the beauty and wellness industry.

Neutrogena’s influence extends beyond consumer acclaim, as it has also been recognized for its contributions to sustainability and inclusivity. Organizations have lauded the brand for its eco-conscious initiatives, such as adopting sustainable packaging and responsibly sourcing ingredients. Additionally, Neutrogena has been commended for its inclusive approach to skincare, creating products that cater to a diverse range of skin tones, types, and needs. This dual focus on innovation and social responsibility has helped Neutrogena gain the respect and loyalty of customers, industry peers, and dermatological experts alike, cementing its legacy as a pioneer in both skincare excellence and corporate responsibility.

Key Team

Emanuel Stolaroff (Founder)
Alex Gorsky (President and CEO)
Ashley A. McEvoy ( Company Group Chairman of Consumer Medical Devices)
Jennifer A. Taubert (Company Group Chairman of Pharmaceuticals – The Americas)
Joseph J. Wolk (Executive Vice President, Chief Financial Officer)
Michael E. Sneed (VP of Global Corporate Affairs and Chief Communication Officer)

References